Workday Student Support

Familiarize yourself with UBC's information system. The following guides introduce some of the basic personal information you can update within the Workday Student system.

• Updating your preferred name
• Updating your Indigenous self-identification
• Adding your emergency contacts
• Adding your Social Insurance Number (SIN) or International Tax Number (ITN)
• Adding your third-party authorizations
• Updating your contact information
• Viewing your residency and citizenship
• Viewing your date of birth
• Viewing your legal name
• Updating your pronouns, trans experience, and gender identity
• Viewing your "Dual Status" profile (switch between Student and Worker Profiles)

• Viewing the course schedule
• Creating a saved schedule
• Viewing your saved schedule
• Editing your saved schedule
• Reviewing saved schedule alerts
• Finding course conflicts in a saved schedule
• Resolving a hold on your academic record
• Troubleshooting your saved schedule
• Continuous Enrolment for graduate students (GRTU Course)
• Viewing your registration appointment
• Registering from a saved schedule
• Dropping a course
• Swapping a course
• Withdrawing from courses
• Registering for individual course sections
• Adding a course waitlist to your schedule
• Adding yourself to the waitlist for the individual section of a course
• Checking a course waitlist and capacity
• Registering in a course from a waitlist
• Viewing your waitlisted courses
• Troubleshooting course registration

• Viewing your tuition amount and payments
• Paying your tuition and student fees in TouchNet: Pre-authorized debit
• Paying your tuition and student fees in TouchNet: TransferMate payment
• Paying your tuition and student fees in TouchNet: Credit Card payment
• Setting up your Direct Deposit
• Setting up Pre-Authorized Debit in TouchNet
• Downloading your proof of tuition payment
• Viewing your award payments
• Reviewing your award offers
• Applying for a UPass Exemption  
• Applying to the UBC Bursary Program
• Downloading your tax forms

• Viewing your grades and academic record
• Understanding your academic record  
• Understanding your program of study status  
• How to find your Accessibility Advisor
• Viewing your transfer credit
• Applying for graduation or program completion
• Viewing your graduation or program completion status

Please note that most graduate programs are not currently using the "Academic Progress Report." If you have questions about your degree progress contact your program.

• Downloading your Confirmation of Enrolment Letter

• Applying for graduation or program completion
  • note this document also appears under 'Progression, degree planning and exams'
  • This guide also contains instructions for how to upload your doctoral citation.
• Viewing your graduation or program completion status *note this document also appears under 'Progression, degree planning and exams'
• Downloading your Program Completion Letter
• Ordering official transcripts and downloading unofficial transcripts
• Ordering replacement parchments and certified copies

The Academic Progress Report, or APR wheel is based on specific milestones, and works well in an undergraduate context (see below). However, most graduate programs are not currently using the "Academic Progress Report" as graduate milestones are tracked differently, especially if you are in a thesis-based or course-based program.

If you have questions about your degree progress contact your program.

Most continuing graduate students will be registered into a course named “GRTU 001 - Continuous Enrolment for Tuition Installment” for each active Academic Period. Registration in these courses will ensure you are continuously enrolled and assess your required tuition installments for your program. For more information, see the GRTU guide.

In Workday, you have both ‘Home’ and ‘Work’ contact information if you are an employee and a student. You can enter an address, email and telephone for each location. If you are not getting email notifications, you may want to check the emails you have in the system for BOTH your ‘Home’ and ‘Work’ locations, and be sure to designate one of the emails as primary. For example, if you have a gmail and ubc.ca email in your ‘Home’ contact, but you only check the gmail address, set the gmail as your ‘primary’ email address. For more information, see the guide on updating your contact information.

When you have both a student and worker profile, you may see a different profile view when logging into Workday – either your Student profile or your Worker profile. You can change your default view by clicking on My Account in the upper right-hand corner, and then ‘Change Preferences.’ Under ‘Account Preferences’ you can change your preferred default profile view from student to worker, and vice versa. For more information and screenshots, view the guide.

At this point in time, we advise you to use the web-based version of Workday as the full functionality of Workday Student comes online. The Workday app is still undergoing development – for the best user experience, we recommend the web version.

There are a lot of various apps in Workday, and it can be tricky to find them. To add a shortcut to the Finances app, first login. From the home page, click on the Menu on the top left of the screen. From there you can click on ‘Add Apps’ at the bottom of the Menu. You should see ‘Finances’ in the app search screen, or you can search for it by typing it in. Click the plus sign next to ‘Finances’ to add it to your list of apps. Now, each time you login to Workday, you will see Finances.