Awards Frequently Asked Questions

Before contacting Graduate Awards staff directly, please:

  1. review the answers to the following Frequently Asked Questions
  2. review the information provided on the Graduate Awards website.

Awards FAQ

How will I receive my award funding?

Award funding is paid via Student Service Centre.

SSC award offers are accepted online via the SSC (notifications of award offers will be sent to you by email).  SSC award payments are first applied against any outstanding fees. If the amount of the award is greater than the outstanding fees in any term, the surplus funds are paid to the student through Electronic Funds Transfer, or, if the student does not have banking information in SSC, in the form of a cheque. An email confirming the funds transfer or cheque being available for pick-up will be sent to the student. Cheques can be picked up at Brock Hall (photo identification is required). Detailed information about accepting and receiving payments via the Student Service Centre is available on the Grad Awards website and in the Notice of Award generated when you accept the award offer on the SSC.

When will my awards be assigned? When will I receive my award funding?

For the Winter session (September to April), awards are normally assigned by the end of August and pay out in early September and early January. For the Summer session (May to August), awards are normally assigned by the end of April and pay out in early May. Please note that once the award payment status changes from pending to paid, it will be several days before the funds appear in your bank account (for direct deposit payments) or are available to be picked up as a cheque. Please allow for this processing time before contacting Graduate Awards staff (see below) about an award that you are expecting.

I am an international student without a SIN or an ITN. Am I allowed to accept an award offer?

Yes, you may accept an award if you do not have a Social Insurance Number or Individual Tax Number yet. You will need to apply for one of these once you are in Canada. Students eligible for the Social Insurance Number, should apply for it; those ineligible for the Social Insurance Number, should apply for the Individual Tax Number instead.

Do I have to pay my tuition and fees, or will my awards pay them for me?

SSC award payments are first applied against any outstanding tuition and student fees; please review your SSC financial account to determine if you have a positive balance (a refund will be issued to you) or a negative balance (you need to pay the balance by the due date) after your award payments have been applied.  Please note that tuition awards do not cover student fees.

What happens if I register late?

We cannot assign or activate any award funding until you are registered as a full-time graduate student for the funding period.  If you register a week before the term start date or later, please send a note to the appropriate Graduate Awards staff member (see #7 below) so they will know to proceed with setting up your awards.

What awards can I apply for? How do I apply?

The Graduate Awards website lists many upcoming funding opportunities.  Each entry provides key information about the funding opportunity, including the application deadline and info about how to apply. We also provide additional resources for award applicants, including links to other funding databases.

Who do I talk to about bursaries, loans, and other needs-based funding (including financial emergencies)?

Please visit the Enrolment Services website for contact information.

What if I need to contact Graduate Awards?

If your questions have not been answered by this FAQ or by the Graduate Awards website, you are welcome to contact the Graduate Awards staff member responsible for your Faculty (see below).  The best way to contact Graduate Awards staff is by email.  When sending an email, please include your name, student number and details about the award you have questions about (award name and/or number).

Please note that the period of July-October is particularly busy for the Graduate Awards team, and our response times may vary. We appreciate your patience.