Prospective Graduate Students / Postdocs
This faculty member is currently not looking for graduate students or Postdoctoral Fellows. Please do not contact the faculty member with any such requests.
Gene Lee
Associate Professor
Research Classification
Research Interests
AI in Business
Business Analytics
Information Systems
Social Media Analysis
Mobile Ecosystem
Relevant Thesis-Based Degree Programs
Affiliations to Research Centres, Institutes & Clusters
Research Options
I am available and interested in collaborations (e.g. clusters, grants).
I am interested in and conduct interdisciplinary research.
Research Methodology
machine learning
Network Analysis
Econometrics
Natural Language Processing
Big Data
Graduate Student Supervision
Doctoral Student Supervision
Dissertations completed in 2010 or later are listed below. Please note that there is a 6-12 month delay to add the latest dissertations.
Three essays on AI strategies and innovation (2024)
Artificial Intelligence (AI) technologies are transforming many industries and our society. While both academia and industry consider AI closely intertwined with innovation, we have limited knowledge of AI’s opportunities and challenges in the business innovation context. This dissertation seeks to address this gap (i) by proposing a novel construct to identify strategically innovative firms; (ii) by examining how deep learning (DL)-based AI capabilities affect knowledge innovation; and (iii) by investigating the economic impacts of service robotics in a customer-facing service industry. In the first essay, we propose a novel firm-level construct, Strategic Competitive Positioning (SCP), to identify distinctive strategic positioning (i.e., first-movers, followers) and competition relationships. Drawing on network theory, we develop a structural hole-based, dynamic, and firm-specific SCP construct. Using a large dataset of 10-K annual reports from US public firms, we demonstrate the value of the proposed measure by examining the impact of SCP on subsequent IPO performance. In the second essay, we study the impact of DL capabilities on exploration to determine how AI’s value creation can facilitate knowledge innovation. Drawing on the theories of organizational learning and path dependence, we theorize how DL capabilities can help firms overcome path dependence and pursue exploration. The findings show that a firm’s DL capabilities have a positive impact on exploration, and conventional innovation-seeking approaches negatively moderate the positive impact of DL capabilities on exploration. In the third essay, we examine the economic impacts of service robots, embodied AI technologies with physical presence, in customer-facing restaurants. The empirical findings suggest that service robot adoption increases restaurant performance, specifically through improved dining experience of existing customers. By distinguishing two forms of managers’ intent in adopting service robots, we further find that the adoption with collaboration intent positively affects perceived service, management, and atmosphere quality and that the adoption with replacement intent positively impacts perceived atmosphere quality only. In sum, this dissertation makes a significant contribution to the literature on AI and innovation by enhancing our understanding of the opportunities and challenges regarding AI in the business innovation context.
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Master's Student Supervision
Theses completed in 2010 or later are listed below. Please note that there is a 6-12 month delay to add the latest theses.
How does AI-generated voice affect online video creation? : evidence from TikTok (2023)
The rising demand for online video content has fostered one of the fastest-growing markets as evidenced by the popularity of platforms like TikTok. Because video content is often difficult to create, platforms have attempted to leverage recent advancements in artificial intelligence (AI) to help creators with their video creation process. However, surprisingly little is known about the effects of AI on content creators’ productivity and creative patterns in this emerging market. Our paper investigates the adoption impact of AI-generated voice – a generative AI technology creating acoustic artifacts – on video creators by empirically analyzing a unique dataset of 4,021 creators and their 428,918 videos on TikTok. Utilizing multiple audio and video analytics algorithms, we detect the adoption of AI voice from the massive video data and generate rich measurements for each video to quantify its characteristics. We then estimate the effects of AI voice using a difference-in-differences model coupled with look-ahead propensity score matching. Our results suggest that the adoption of AI voice increases creators’ video production and that it induces creators to produce shorter videos with more negative words. Interestingly, creators produce more novel videos with less self-disclosure when using AI voice. We also find that AI-voice videos received less viewer engagement unintendedly. Our paper provides the first empirical evidence of how generative AI reshapes video content creation on online platforms, which provides important implications for creators, platforms, and policymakers in the digital economy.
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Publications
- Introduction to the Minitrack on Technology and Analytics in Emerging Markets (TAEM) (2021)
Proceedings of the 54th Hawaii International Conference on System Sciences, - On the Spillover Effects of Online Product Reviews on Purchases: Evidence from Clickstream Data (2021)
Information Systems Research, 32 (3), 895--913 - Enhancing Social Media Analysis with Visual Data Analytics: A Deep Learning Approach (2020)
MIS Quarterly, 44 (4), 1459--1492 - Matching Mobile Applications for Cross-Promotion (2020)
Information Systems Research, - On the Heterogeneity of Digital Infrastructure in Entrepreneurial Ecosystems (2020)
Proceedings of the 53rd Hawaii International Conference on System Sciences, - Predicting Litigation Risk via Machine Learning (2020)
SSRN Electronic Journal, - Understanding Security Vulnerability Awareness, Firm Incentives, and ICT Development in Pan-Asia (2020)
Journal of Management Information Systems, 37 (3), 668--693 - Does Deceptive Marketing Pay? The Evolution of Consumer Sentiment Surrounding a Pseudo-Product-Harm Crisis (2019)
Journal of Business Ethics, 158 (3), 743--761 - Price Competition and Consumer Search (2019)
SSRN Electronic Journal, - A Friend Like Me: Modeling Network Formation in a Location-Based Social Network (2016)
Journal of Management Information Systems, 33 (4), 1008--1033 - How would information disclosure influence organizations’ outbound spam volume? Evidence from a field experiment (2016)
Journal of Cybersecurity, 2 (1), 99--118 - Toward a Better Measure of Business Proximity: Topic Modeling for Industry Intelligence (2016)
MIS Quarterly, 40 (4), 1035--1056 - AppPrint: Automatic Fingerprinting of Mobile Applications in Network Traffic (2015)
Passive and Active Measurement (PAM) Conference, , 57--69 - Cybersecurity Policies Design and Evaluation: Evidence from a Large-Scale Randomized Field Experiment (2015)
Workshop on the Economics of Information Security (WEIS), - Estimating the Treatment Effect of Spam Information Disclosure on Organizations: A Field Experiment (2014)
INFORMS Conference on Information Systems Technology (CIST), , 8--9 - Matching Mobile Applications for Cross Promotion (2014)
Workshop on e-Business (WeB), - Method and apparatus for controlling presentation slides (2014)
- Method for automatic WLAN connection between digital devices and digital device therefor (2014)
- Network device driver system having communication function and method of operating the system (2014)
- Operation method and system of mobile terminal (2014)
- Strategic Network Formation in a Location-based Social Network: A Topic Modeling Approach (2014)
Workshop on Information Technologies and Systems (WITS), - Towards a better measure of business proximity: Topic modeling for analyzing M&As (2014)
ACM Conference on Economics and Computation (EC), , 565--565 - Analysis and applications of smartphone user mobility (2013)
IEEE NetSciCom, , 235--240 - Device and method of sharing contents based on time synchronization (2013)
- Event detection using customer care calls (2013)
2013 Proceedings IEEE INFOCOM, - Event detection using customer care calls (2013)
IEEE INFOCOM, , 1690--1698 - Mobile video delivery via human movement (2013)
2013 IEEE International Conference on Sensing, Communications and Networking (SECON), - Mobile video delivery via human movement (2013)
IEEE Conference on Sensor, Mesh and Ad Hoc Communications and Networks (SECON), , 406--414 - Projector and projection control method of the projector (2013)
- Spam and Botnet Reputation Randomized Control Trials and Policy (2013)
TPRC, 41 - Device and recognition control method among devices (2012)
- Projector having a communication unit which communicates with at least one other projector different from the projector and multiple projection control method of the projector (2011)
- Apparatus and method for synchronization between devices through wireless connection (2010)
- Device and method for performing reomote internet browsing between portable devices (2010)
- Method for printing document of mobile terminal through printer, and mobile terminal therefor (2010)
- System and method for automatic wireless connection between a portable terminal and a digital device (2010)
- Improving the interaction between overlay routing and traffic engineering (2008)
IFIP Networking, , 530--541 - Method and system for managing objects in a display environment (2008)
- A Software Framework for Ubiquitous Computing with Networked Device Driver (2007)
Samsung Tech Conference, - On the Interactions of Overlay Routing (2006)
- Improving sketch reconstruction accuracy using linear least squares method (2005)
ACM Internet Measurement Conference (IMC), , 24--24
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