Technologies such as electronic health records and mobile devices are playing an ever-increasing role in healthcare. These technologies can contribute to better outcomes for patients, however, they can also contribute to adverse events. Chantelle's research aims to ensure safety for patients as new technologies are introduced in healthcare.

Research Description

Information technologies such as electronic health records, computerized order entry, and mobile communication devices are playing an ever-increasing role in the delivery of healthcare, and there is a growing body of evidence that suggests these technologies contribute to better patient outcomes. However, early research has also identified the potential for information technologies to contribute to adverse events. Little is known about the relationship between information technology and adverse events in clinical practice, particularly in a Canadian context. In partnership with the BC Patient Safety and Learning System (BCPSLS), my research aims to identify and articulate the ways in which information technology in healthcare can also inadvertently lead to adverse events.

What does being a Public Scholar mean to you?

I am thrilled to be a public scholar! I've always known I wanted to pursue a less conventional path with my studies and I am very grateful for the support and recognition for these alternatives provided by the public scholar initiative. Having the opportunity to pursue my PhD and move toward my career goals means a great deal, and I am looking forward to connecting with other students who are have broader career interests and learning from them as well.

In what ways do you think the PhD experience can be re-imagined with the Public Scholars Initiative?

There are so many exciting possibilities that the Public Scholars Initiative can bring to pursuing a PhD! In linking doctoral studies to public arenas, this program can build stronger connections between scholars and those who will benefit from their research. These partnerships carry so much potential to advance knowledge and generate real benefits for the community at large, and for me, this brings an increased sense of both relevance and reward to the PhD experience.

How do you envision connecting your PhD work with broader career possibilities?

I am not sure what the future may bring with regard to career possibilities, but I am excited nonetheless! I hope to one day find a position where I can apply both academic and professional skills in complement to achieve continuous improvements in healthcare. To me, the mandate of the public scholar initiative is an encouraging sign of movement toward more opportunities for fulfilling and productive careers where academic and industry worlds are bridged together.

How does your research engage with the larger community and social partners?

My research is based on a need identified by a community partner, the BC Patient Safety and Learning System (BCPSLS). This organization is focused on improving patient safety and quality of care in the province of BC through identifying safety concerns, promoting a culture of safety, and encouraging continuous learning. In times of rapid technological advancement in the healthcare system, they recognized a need to understand the implications of these changes on patient safety. I am very grateful to the BCPSLS for their partnership and support and look forward to contributing to their work through my research.

How do you hope your work can make a contribution to the “public good”?

I hope that my work will help make healthcare safer for patients. While we are very fortunate to have a very high caliber of healthcare here in BC, our system is also very complex and constantly evolving, Amidst this complexity, there are sometimes unpredictable and unintended consequences. With my research, I want to understand the implications of new technologies in healthcare and implement safeguards to ensure that as we evolve, we also continue to mitigate any inadvertent risks that may come alongside these changes.

Why did you decide to pursue a graduate degree?

I originally went into nursing thinking it would be a quick path through school into a fulfilling career, and indeed it was, but to my surprise, I ended up wanting to continue on with my studies and go on to a graduate degree. I've always enjoyed learning and the wonderful thing about nursing is that there are so many different directions you can go with it, and always more to learn and explore.

Why did you choose to come to British Columbia and study at UBC?

This was a pretty easy decision Vancouver is a beautiful city and UBC is a world renowned university. I also had the opportunity to work with Dr. Leanne Currie in a previous project and was very keen to carry on my learning under her supervision. She is a leader in the field of nursing informatics and an inspiring and supportive mentor.


In linking doctoral studies to public arenas, this program can build stronger connections between scholars and those who will benefit from their research".