Strengthening Teams: Managing Emotions, Conflict and Change

Date & Time

Monday, 12 December 2016
13:00 to 16:30


Thea Koerner House, 6371 Crescent Road

Offered by

Graduate Pathways to Success and the Life and Career Centre

Registration Closed / Past Event


Dealing with conflict doesn’t have to be bad thing. Conflict tells us there’s room to learn, to grow, and to work with others to find a better solution to the problems at hand. The worry is that we won’t be heard and that others don’t want to hear what we have to say, so conflict can seem like a recipe for disaster. Learning to manage your own emotions and reactions to your individual triggers and developing a strategy for coping in tough situations is the key to mastering conflict. This workshop will explore your unique conflict style and help you identify the best ways to adapt it to different people and different problems. You will be taught the benefits and practical skills you need to turn yourself and others from marking assumptions to staying curious with the goal of finding a better understanding.

This workshop will focus on:

  1. Developing the 4 most important ways to communicate in conflict;
  2. Identifying and working with your interests to help “get what you need”; and,
  3. The key strategy for successfully managing a difficult conversation.


Adam Rollins, M.Ed., RCC, CRC  is a registered clinical counsellor who  currently works in that capacity providing counselling support to clients who access for a broad range of issues from personal, to relational, to work place concerns. He further has a certificate in conflict resolution with a focus on mediation from the Justice Institute of British Columbia and works in that capacity as a mediator and facilitator with both familial and organizational matters. He was born and raised in BC and attended the University of British Columbia for both undergraduate and masters degree. Adam’s particular areas of interest and experience are around supporting and teaching change management, stress in the workplace, and managing conflict within ourselves and with others. He volunteers for a variety of non-profit organizations that support the local communities he belongs to and is an avid sports player.

Registration Information

Registration opens on Monday, December 5 at 9:00am.

Priority will be given to UBC graduate students registered in the current academic session. Confirmation of registration will be sent within two working days. If you experience any difficulty using the online registration tool, please send a message to:


If you have a disability or medical condition that may affect your full participation in the event, please email, 604-827-4578, well in advance of the event.