GPS/Mitacs Step* Event: Skills of Business Etiquette

Date & Time

Thursday, 27 February 2014
09:00 to 16:30


Graduate Student Centre, 6371 Crescent Road, Point Grey Campus

Offered by

Graduate and Postdoctoral Studies and Mitacs

Registration Closed / Past Event


* This session is being offered in collaboration with the MITACS Step program. Mitacs Step offers a holistic, inter-disciplinary approach to professional skills development. The workshops that are offered provide practical tools in business, communications, and project management through experiential learning from industry professionals in an interactive environment, arming graduate students for success within or beyond academia.

Your career success−be it in a lab setting, a corporate office or as a Mitacs intern interacting with an industry partner−will be greatly enhanced by learning the skills of business etiquette. In today’s work world, what is appropriate business dress in your office—are there offices where you can wear jeans? What do you need to know about attending a meeting, or running a meeting? What kind of impression are you making with the emails and texts that you send? If you are invited to a business dinner do you know which fork to use first? These skills will enhance your career trajectory.

Learning outcomes:

  • How to fit into your new work environment as smoothly as possible
  • Enhanced interpersonal skills and avoiding ‘career-limiting’ behaviors
  • How civility and manners in the workplace can work for you
  • Dealing effectively with difficult situations and difficult people
  • Best practices for communicating electronically (email, text, etc.), face-to-to face, and via the telephone
  • Top tips for telecommuting, using Skype, and other screen-to-screen technologies
  • Top tips to be a more effective participant at meetings
  • Top tips to run or chair more effective meetings
  • Fundamentals of meeting people: how to introduce those more senior, introducing yourself, your first impression
  • Dress codes in today’s companies—formal and informal offices
  • Appropriate dress when representing your company outside the office
  • Personal presence – how you carry yourself, how you treat others, having a ‘job ready’ focus
  • Interactive Quiz on Dining: What cutlery should I be using, who pays, table protocol, how to eat and talk at the same time etc.

Facilitators:  Gayle Hallgren-Rezac and Judy Thompson (see for speaker bios)

Registration:  Seats are limited to 35 participants. Graduate students and post-doctoral fellows from all BC post-secondary institutions will be accepted on a first-come, first-served basis.  Please register here:

Confirmation of registration will be sent within two working days. If you experience any difficulty using the online registration tool, please e-mail.

For information about upcoming GPS events visit: Graduate and Postdoctoral Studies-Graduate Pathways to Success Program.  

Refreshments: Beverages will be provided.  Please bring your own mug.


If you have a disability or medical condition that may affect your full participation in the event, please email, 604-827-4578, well in advance of the event.